Privacy Policy

Introduction

Welcome to OmniSpark LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service"). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register for an account, use our services, or communicate with us. This may include:

• Name, email address, phone number, and other contact information
• Account credentials and authentication information
• Profile information and preferences
• Business information and organizational data
• Payment and billing information
• Communication history and support interactions

Usage Data

We automatically collect information about how you access and use our Service, including:

• Device information (IP address, browser type, operating system)
• Usage patterns, clicks, and navigation paths
• Session duration and frequency of visits
• Location data and geographic information
• Performance metrics and error logs
• Cookies, web beacons, and similar tracking technologies

Business Data

When you use our platform for business management, we may collect and process business-related information including projects, tasks, client data, calendar information, communications, files, and any other data you input into our system.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Personalizing your experience and content
• Communicating with you about our services, updates, and promotions
• Analyzing usage patterns and optimizing platform performance
• Ensuring platform security and preventing fraud
• Complying with legal obligations and enforcing our terms
• Research and development of new features and services
• Marketing and advertising purposes
• Training AI models and improving our technology

Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors and service providers who assist us in operating our platform
• Business Partners: With trusted partners for collaborative features and integrations
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes
• Protection: To protect our rights, property, safety, or that of our users
• Aggregate Data: Anonymized or aggregated information for analytics and research

Data Processing and AI

We may use your data, including business content and communications, to train and improve our AI systems, develop new features, and enhance our services. This processing helps us provide better recommendations, automation, and insights. Data used for AI training may be retained and processed beyond your active use of the platform to improve our technology for all users.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Even after account deletion, we may retain certain information for legitimate business purposes, legal compliance, and system backup recovery.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and other jurisdictions where our servers and service providers are located. By using our Service, you consent to such transfers and processing.

Cookies and Tracking

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and provide personalized content. By continuing to use our Service, you consent to our use of these technologies. You can modify your browser settings to refuse cookies, though this may limit some functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to limitations)
• Portability of your data
• Restriction of processing
• Objection to processing

To exercise these rights, please contact us using the information provided below. We may require verification of your identity before processing requests.

Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitute acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.